Our troop isn't comfortable having the photo gallery available to the public.  Can we make it private?

Yes.  While many troops like the idea of promoting their troop by showing photos and videos of recent activities, we understand that some troops have privacy concerns.

You can remove these pages from public access by following the instructions in the Set Photo Gallery Access page of this User Guide.

I created a hyperlink on my Home page and now the bottom half of the page disappeared.  What happened?

It is quite possible that you left out a < or > character on one of your tags, or you inserted one two many.  Or perhaps you left out a quotation mark at the end of a URL.

Please read through all of the HTML Coding Rules at the bottom of our page on Creating Hyperlinks.

Then please contact us at CustomerSupport@TroopWebHost.com for assistance in resolving the problem.

In the future, you may want to test out your hyperlink in an HTML editor, like Dreamweaver or FrontPage, before adding it to your website.

Why is Our Adult Leaders page empty?

The first step is to make sure all of your adult leaders are entered into the Active Adults section of the troop database.  This can be done by Uploading Troop Data From Troopmaster™ or by entering the adults directly into the system.

Assuming you've already done that, the problem may be that you haven't entered their leadership records.  Go to Troop-->Adult Leadership and click Add A New Item to get started.

If you've done all that and the Our Adult Leaders page is still empty, go back to the Adult Leadership page and make sure that at least some of the leadership records have not expired.  The End Date on at least some of the records must be either blank or in the future.

How can I get our site to show up on Google and other search engines?

There are two things you can do to improve your search results:

1. Register your site with Google, giving them your complete TroopWebHost URL as shown on the Bookmark This Site page. They will ask you to post a file to the site to confirm your ownership. Send that file to Info@TroopWebHost.com and we will post it for you.


2. Get other local sites to link to your TroopWebHost site, using your complete TroopWebHost URL as shown on the Bookmark This Site page. Ask your charter organization to add a link to their website. Ask the members of your troop to add links to any sites they control. The more sites that link to yours, the higher your search results will be.